Organizing and coordinating general affairs, facilities, and operational services, ensuring H&S and security levels are met to Richemont standards across the dedicated Customer Service platform
Overseeing the entire office area designated for Customer Service
Deliver high-level services (e.g., office maintenance, cleaning, office supply management, event support) aligned with Richemont standards; proactively identify and address operational challenges within the platform
Provide ongoing support for the platform facilities, equipment, and minor improvement projects
Manage service providers (e.g., cleaning, maintenance, security, catering) for the platform, ensuring efficiency and service quality
Demonstrate agility and adaptability in multitasking, consolidating and summarizing space and resource requirements for the platform. Coordinate minor workplace adjustments, refurbishments, or moves as needed
Guarantee regulatory compliance across the entire scope of office operations, including health & safety and sustainability requirements
Equipment Management: Oversee the procurement, inventory, maintenance, and repair of office equipment, furniture, and IT peripherals for the platform
Supply Management: Manage the procurement, inventory, and distribution of office supplies, stationery, pantry items, and other consumables
Cleaning Services Management: Supervise cleaning staff (internal or external vendors) and monitor cleaning standards to ensure a consistently clean and hygienic workplace
Event & Meeting Support: Organize and coordinate internal events, meetings, and special occasions for the platform, including venue setup, catering, and logistical support
Manage dangerous goods (DG) in accordance with group safety standards, ensuring only approved products are utilized on the platform
Oversee the proper use of Personal Protective Equipment (PPE) for DG handling, including procurement and stocking of necessary items
Organize and implement first-aid procedures and ensure availability of first-aid supplies
Manage fire-related equipment (e.g., extinguishers, alarms) and coordinate fire safety training for staff
Security Management: Ensure the safety and security of the platform and staff
Manage safes, including maintenance and control of access keys/codes
Administer site access control systems, managing staff access keys/codes and handling on/off-boarding procedures
Oversee visitor management, including logging and access card issuance
Manage video surveillance and intruder alarm systems, ensuring daily operation, maintenance, and follow-up on incidents
Update and disseminate H&S and security directives, and conduct safety and security training for new employees
자격 요건
경력: 신입
학력: 대졸(4년제) 이상
Bachelor's degree or higher
Certified to take role as occupational health manager (Degree holder in Industrial Health, Occupational Hygiene or related fields, Technical certifications such as Industrial Hygiene Management Engineer, Atmospheric Environmental Engineer and Ergonomics Engineer or Higher, Licensed Industrial Health Instructor or Licensed Nurse)
Proficiency in English and MS Office
Highly organized, detail-oriented
Multi-tasking capability with excellent time management